Legal NoteFlow

Terms of Service

Last updated: October 18, 2026 • Application: NoteFlow • Publisher: NoteFlow Software

Plain English Principles

  • You own 100% of your notes, flashcards and study content. We claim zero ownership over what you create.
  • We only sync or process data necessary to provide you with the application and backup services.
  • AI features are educational study aids; you remain responsible for verifying academic facts for coursework.
  • Paid subscriptions can be canceled at any time with no lock-in.

1. Agreement to Terms

By installing, accessing, or using NoteFlow (the web app, the Windows desktop app, or noteflow.study), you agree to be bound by these Terms of Service. If you do not agree to these Terms, please do not use the application.

If you are using NoteFlow on behalf of a school, educational institution, or organisation, you represent that you have the authority to bind that entity to these Terms.

2. Description of Service

NoteFlow is a focused study application built for students, providing markdown notes, flashcards with spaced repetition (SM-2), practice exam runners, task planners, pomodoro focus timers, and AI-assisted tutoring.

  • Free Features: Offline note taking, study decks, revision planner, focus timer, and basic study tools.
  • Cloud & Paid Plans: Multi-device cloud sync, automatic backups, expanded AI quotas, and priority support.

3. User Content & Ownership

You retain full, 100% ownership of your study content. NoteFlow does not claim any ownership rights over your notes, flashcards, study guides, tasks, or materials.

By enabling Cloud Sync, you grant NoteFlow only the limited, technical license necessary to host, store, encrypt, and transmit your study data between your authorized devices.

4. Acceptable Use Policy

You agree to use NoteFlow responsibly. You agree not to:

  • Attempt to reverse engineer, scrape, disrupt, or place an unreasonable burden on our servers or API infrastructure.
  • Circumvent account security, API rate limits, or authentication barriers.
  • Submit abusive, harassing, illegal, or malicious prompts to the AI tutoring services or customer support desk.
  • Use NoteFlow's sharing or challenges features to distribute harmful or infringing material.

5. Artificial Intelligence (AI) Features & Disclaimer

NoteFlow includes AI study tools powered by Google Gemini and partner AI gateways. These tools are educational aids designed to help you understand topics and practice recall.

  • Study Aid Only: Generative AI can occasionally produce inaccuracies or incomplete explanations. You are responsible for reviewing and verifying academic facts, citations, and formulas.
  • Academic Integrity: You agree to use AI features ethically and in full compliance with your school or university's academic honor codes and AI policies.

6. Subscriptions, Payments & Cancellations

  • Billing: Optional subscriptions (Plus, Pro, and Unlimited) are billed monthly or annually and processed securely via Stripe. We never store or receive your payment card numbers.
  • Cancellation: You may cancel your subscription at any time directly from Settings → Plan & Billing in the web app or through your profile. Cancellation stops future renewals while preserving your paid features until the end of your billing cycle.
  • Refunds: Payments are generally non-refundable except where required by applicable consumer law or in the case of verified technical billing errors.

7. Intellectual Property

The NoteFlow name, mark, logo, user interface designs, custom icons, motion choreography, and software code are the proprietary intellectual property of NoteFlow Software and are protected by international copyright and trademark laws.

8. Disclaimer of Warranties

NoteFlow is provided on an "AS IS" and "AS AVAILABLE" basis, without warranties of any kind, either express or implied, including fitness for a particular purpose or non-infringement. While we strive for 100% uptime and reliable sync, we cannot guarantee uninterrupted service.

9. Limitation of Liability

To the maximum extent permitted by applicable law, NoteFlow Software and its developers shall not be liable for any indirect, incidental, or consequential damages resulting from your use of the application. In all cases, our total aggregate liability is limited to the amount paid by you to NoteFlow in the preceding 12 months.

10. Contact Information

For questions or notices regarding these Terms, please contact us: